RELATED February 22, 2024 Layered Leadership: Examining How Political Appointments Stack Up at Federal Agencies January 17, 2024 Max Stier's statement for the House Committee on Oversight and Accountability hearing "Toward an AI-Ready Workforce" January 12, 2024 Max Stier's public comments on OPM's "Recruitment and Relocation Incentive Waivers" proposed rule Back to Reports Shared Services Leadership Maturity Model August 22, 2016 The Shared Services Roundtable—a public-private consortium convened by the Partnership for Public Service—conducted a series of conversations with public and private shared services leaders to pinpoint the competencies needed to successfully lead and manage shared services provider organizations and identify promising practices to attract and retain top talent. Those conversations informed this guide, which can serve as a tool for current and aspiring shared services leaders and organizations. Download (117k)