Shared Services Leadership Maturity Model
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Shared Services Leadership Maturity Model

August 22, 2016

The Shared Services Roundtable—a public-private consortium convened by the Partnership for Public Service—conducted a series of conversations with public and private shared services leaders to pinpoint the competencies needed to successfully lead and manage shared services provider organizations and identify promising practices to attract and retain top talent. Those conversations informed this guide, which can serve as a tool for current and aspiring shared services leaders and organizations.

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