RELATED July 03, 2025 Partnership for Public Service’s public comments on OPM’s “Suitability and Fitness” proposed rule June 23, 2025 Mad Money: The public believes the Trump administration’s cuts to the federal government will harm the U.S. economy and make the country less safe June 23, 2025 Public Service Leadership Model Pocket Guide Back to Reports Taking Measure: Moving from Process to Practice in Performance Management September 18, 2013 Measuring performance is crucial for identifying what agencies are doing well and where greater work and attention is needed. To bolster performance management in agencies, Congress passed the Government Performance and Results Modernization Act of 2010, which formally established the positions of chief operating officer and performance improvement officer. How has performance management been impacted by the legislation? Where have advances been made and what challenges remain? That’s what the Partnership for Public Service and Grant Thornton set out to understand in the report, “Taking Measure: Moving from Process to Practice in Performance Management.” Download (418k)