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October 26, 2022

Highlights from the 2022 Samuel J. Heyman Service to America Medals Event

On September 20, the Partnership for Public Service held the 21st annual Samual J. Heyman Service to America Medals gala at the Kennedy Center in Washington, DC.

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November 17, 2021

Government for the People: Designing for Equitable and Trusted Customer Experiences

To address an ongoing crisis in public trust, the Biden administration should seize the opportunity to reset the federal government’s relationship with the public by taking a holistic, customer-first approach to federal services. The public-governmental relationship is shaped by dozens of interactions and moments that matter between individuals and agencies; negative interactions and inequitable treatment…

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