Reports Filter Date Topic Tag Clear Report The State of Federal Data Products in 2025 In 2024, the Partnership for Public Service and USAFacts launched the Federal Data Excellence Program to recognize standout federal data products that empower leaders to make better decisions, enable greater agency accountability and give Americans a better understanding of their government. At the same time, a lot has changed over the past year, with potential implications for federal data. In 2025, the Trump administration reshaped the operations and management of the federal government, leading to staffing and funding changes across many agencies. In addition, the federal government experienced a historic 43-day shutdown in the fall. March 31, 2026 Report The Politicization of Federal Leadership: Record Non-Senate Confirmed Presidential Appointments and the Hollowing Out of Career Leadership The federal government now has the largest political workforce in at least 40 years and the smallest career senior leadership in at least 25 years—simultaneously. In the first year of his second term, President Donald Trump placed more non-Senate confirmed political appointees across agencies than any modern president and did so at a historically fast pace. Chris Piper March 23, 2026 Report A Culture of Fear: Leadership Deficits at Customs and Border Protection and Immigration and Customs Enforcement The vast majority of Customs and Border Protection and Immigration and Customs Enforcement employees who responded to our 2025 Public Service Viewpoint Survey lack trust in their politically appointed leaders, shedding light on a dysfunctional work culture that threatens the agencies’ ability to meet their obligations to the public. January 29, 2026 Report At-Will Employment: What the Federal Government Can Learn from States On Inauguration Day in 2025, President Donald Trump issued an executive order directing the Office of Personnel Management and other federal agencies to take the radical step of removing long-standing due process protections from tens of thousands of career federal employees in “policy-influencing” positions. Stripped of the safeguards enshrined in the federal merit system, these employees will lose any right to appeal their firing or other adverse action taken against them under a new regulation that is based on the president’s executive order. Chris Piper January 21, 2026 Report A Government in Chaos: Trump’s first year back in office Since his inauguration on Jan. 20, 2025, President Donald Trump has undertaken the most radical transformation of the federal government in over a half-century, arbitrarily slashing the federal workforce, unilaterally dismantling agencies and eliminating critical programs and services. January 20, 2026 Report How Congress Should Shape AI Implementation in Federal Agencies To help agencies achieve responsible AI implementation, Congress must take action to strengthen federal workforce management, support technical talent pipelines, modernize government technology systems, and enhance its own information-gathering capabilities. January 15, 2026 Report CX in 2030 and Contact Centers Project Retirement. Disability. Medicare. Insurance claims. Passport applications. Taxes. Student loans. These are all stressful, emotionally charged issues that millions of Americans deal with every day – but they shouldn’t have to deal with difficult-to-access services and poor customer experience too. December 10, 2025 Report Communications Guide: Sharing the story of government’s impact Your experience as a public servant or as a recipient of federal services or benefits gives you a unique perspective on how the federal government impacts the communities you serve and belong to. The Partnership is working on numerous activities to educate and engage the public on the federal government’s role in people’s lives, and... Keza Muvunyi December 4, 2025 Report The public is noticing the impact of the Trump administration’s cuts to the federal workforce and government programs November 17, 2025 Fed Figure How the Federal Workforce is Impacted During a Government Shutdown (2025 Update) How the Federal Workforce is Impacted During a Government Shutdown (2025 Update) This analysis was published on Oct. 8, 2025 to reflect the impact of the shutdown that began on Oct. 1, 2025. Government shutdowns have a profound effect on our nation’s federal employees and the American people—curtailing the ability of civil servants to do their... October 7, 2025