Back to All Staff W. Scott Gould CEO, Mountain Lake Associates, LLC W. Scott Gould is CEO of Mountain Lake Associates, LLC, a technology enabled medical services firm that helps government providers and payers obtain the commercial services that are increasingly integral to their network health care systems, by providing standardized and specialized networks of care. The company improves the quality and lowers the cost of medical care by designing standardized, integrated programs in an outpatient setting that are easier for patients with complicated or delicate conditions to use. The programs supplement standard care with technology and integrative health methods to achieve better outcomes at lower cost. Previously, Gould was executive vice president of medical affairs at CareFirst, Inc., BlueCross BlueShield, responsible for all aspects of provider contracting, network management, quality of care and care management initiatives, including Patient Centered Medical Home Field Operations and the company’s Total Care and Cost Initiative. Gould was deputy secretary/chief operating officer for the Department of Veterans Affairs, where he was responsible for strategy, resources and management infrastructure that improved the operation of the largest direct health care system in U.S., a $60 billion benefit claims processing system and the largest cemetery system in the country. Gould was a vice president at IBM Global Business Services, where he led the company’s Global Leadership Initiative for the U.S. public sector. Gould is also a fellow of the National Academy of Public Administration and a fellow at the Mossavar-Rahmani Center for Business and Government, John F. Kennedy School of Government, Harvard University. He is a board member of the Partnership for Public Service and an advisory board member of both Leidos and Amida Technologies. He is a former member of the Council on Government Transparency and Accountability, and a former member of the Malcolm Baldrige National Quality Award Board of Overseers. Capt. Gould is a 26-year veteran of the U.S. Navy Reserves. He received a B.A. from Cornell University, and an MBA and Ed.D. from the University of Rochester.