Jedi-level listening and the importance of asking ‘what’ questions
Andrew Marshall, the Partnership’s vice president for leadership development, discusses the importance of being curious, asking “what” questions and then actually listening.
The reward of workplace rituals
Erica Keswin, author of Rituals Roadmap, recently led a Partnership staff training on how workplace rituals can improve individual and organizational performance.
How to build a results-oriented culture
Federal leaders recognize the importance of moving toward a results-oriented culture, and the Partnership agrees. Our Public Service Leadership Model identifies five key competencies that leaders can develop to continue to achieve results in their workplaces.
Why internal customer experience helps agencies deliver on their mission
To deliver on mission and operate smoothly, federal agencies require mission-support employees to provide high-quality internal customer experience. The Partnership’s new Mission Support Leadership Program aims to provide these employees with the leadership skills they need to support their colleagues and the government as a whole.