Contact Jordan LaPier Director (202) 495-3320 jlapier@ourpublicservice.org DHS workforce engagement scores still lag, but numbers may not tell the whole story January 15, 2020 Since its 2003 inception, the Department of Homeland Security has faced high rates of turnover and low morale. The agency has also taken hits in employee surveys. DHS ranked last among large agencies in employee engagement, according to the 2019 “Best Places to Work in the Federal Government” report from the Partnership for Public Service.