GSA testing to see how much low-value work agency employees are doing

January 26, 2021

Over a third of federal employees say they spent as many as five hours out of their work week doing low-value or tedious work. A survey by the General Services Administration asked 245,000 employees of CFO Act agencies to estimate the amount of time they spend on this type of activity during their typical 40-hour work week. The goal of the survey was to see how much work could be moved to robotics process automation software.