RELATED January 20, 2026 A Government in Chaos: Trump's first year back in office January 15, 2026 How Congress Should Shape AI Implementation in Federal Agencies December 10, 2025 CX in 2030 and Contact Centers Project Back to Reports #ConnectedGov: Engaging Stakeholders in the Digital Age January 9, 2013 Social media has redefined how people, organizations and government interact. How can federal managers use social media technologies more effectively to change how they carry out their work, fulfill their agency’s mission and broaden how they communicate and engage with the American public? That is what the Partnership for Public Service and Booz Allen Hamilton set out to understand in the report, “#ConnectedGov: Engaging Stakeholders in the Digital Age.” Download (432k)