Amber Chaudhry

Director, Customer Experience

Amber Chaudhry leads the emerging Customer Experience (CX) portfolio for the Partnership. Amber is a seasoned CX start-up veteran who led customer experience initiatives at three federal agencies and most recently served as HUD’s Acting Chief Experience Officer. Amber is intimately aware of the challenges agencies face when establishing CX management as a new discipline and is excited to help move the collective needle on CX and trust in government. Amber’s favorite public servants are the 1^st generation immigrants who had limited access to mentors and still found their pathway to public service.