Michelle supports federal agencies by understanding their needs and working with Partnership staff to design and develop programming to help agencies attain their goals. Prior to joining the Partnership, Michelle ran the Massachusetts Department of Unemployment Assistance. She also spent years working for Deloitte to consult with unemployment agencies across the country and work on business process improvement and IT modernization efforts. She loves to build partnerships, solve problems and help agencies bring out the best in their people. Michelle’s favorite public servant is Francis Perkins.