2020 Federal Customer Experience Summit Tags: Customer Experience, Program/Event, Report Release On Tuesday, October 6, we held our annual customer experience summit and launched our second annual “Government for the People” report with in-depth data and insights on 11 key federal services. We were thrilled to have 320 participants join to see our presentation and hear a great panel discussion moderated by Loren with top executives from the IRS, VBA, and USDA.
