“Claudio is the embodiment of leading with authenticity and care. When talking with Claudio, there is a sense of deep listening, a grounded presence and an extension of compassion. He produces a feeling of deep care.” – CEO, medical service company
Claudio helps senior leaders become more visible and respected by their higher-ups so that they can get promoted faster and thrive with confidence. A descendant of samurai, Claudio was born and raised in Brazil, has lived in Japan, Italy, the United Kingdom and the U.S., and has consulted in 113 countries so far.
Claudio is best known for making sure that individuals, teams and organizations achieve and maintain high levels of sustainable performance by enhancing the customer experience, enabling and elevating employee engagement, and coaching executives in dynamic leadership development. His intercultural perspective and sensitivities for different cultures and backgrounds enables him to easily connect with others and to gracefully bridge cultural differences. Claudio and his clients go deep while keeping it light, ensuring they get out of their own way and “sharpen the sword” to become world-class communicators, influencers and leaders.
Experience
Adjunct faculty member at Georgetown University’s Institute for Transformational Leadership Author of the bestselling book, “The Samurai Samba Vinci Way: How to Improve Your Executive Presence, Increase Trust and Lead Your Team at a World-Class Level” For almost three decades, Claudio has built his career as an international research-based consultant, having worked in marketing, reputation management and customer experience for a multitude of sectors, including information technology; biotech; finance; retail; hospitality; aerospace; architecture; media and public relations; nonprofits; conscious business; and others. Eighteen years as global director for customer and employee insight for an award-winning consultancy based in London, England. Contributor to Forbes™ on the topics of leadership, customer experience, employee engagement and company culture for four years.
Education, Training and Certifications
- Masters degree in Interactive Multimedia (University of the Arts – London, UK)
- B.A. in Business Administration (EAESP FGV – Sao Paulo, Brazil), graduate degrees in marketing, strategy (CEAG FGV – Sao Paulo, Brazil) and communication studies (Universidade Mackenzie – Sao Paulo, Brazil)
- Certificate in Leadership Coaching (Newfield Institute – Boulder, CO – USA)
- Certificate in Coaching Excellence in Organizations (Institute for Generative Leadership – Longmont, CO – USA)
- DEI Certification (Cornell University)
- ICF Professional Certified Coach (PCC)
- Everything DiSC Authorized Partner – Wiley Five Behaviors of a Cohesive Team Authorized Partner – Wiley
Assessment Certifications
Leadership Circle Profile 360; DiSC tools; Hogan; Key Polarities Indicator; Cultural Transformation Tools
Personal
Claudio lives with his daughter outside of Washington, D.C., and consults around the world. He loves a good cuisine, traveling and playing chess. He is resolved to bring more beauty and passion to the world, and he is easily distracted with ice cream, chocolate and sushi (but probably not all at the same time).