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Three tips to work through turbulent times
10/06/2020Federal employees will soon review the performance plans they wrote almost a year ago. It is a safe bet that almost none of those plans…
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How three EIG teams helped government prepare for natural disasters
10/02/2020Wildfires, hurricanes, floods and other natural disasters create havoc in communities, particularly if localities are not ready to respond—a concern three teams of senior federal…
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Why internal customer experience helps agencies deliver on their mission
09/21/2020Strong internal customer experience enables government employees to be successful. A bold statement? Not really. Let’s break it down. You might think the customer experience…
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The importance of emotional intelligence and communication in a virtual world
07/02/2020“I think you’re on mute.” The frequent use of this now common phrase is one small example of changes the global…
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A leadership model for federal leaders during times of crisis
06/19/2020It’s been one year since we released the standard for effective government leadership, with our…
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How a Sammies finalist solved a health crisis mystery tied to vaping
05/28/2020Before the nation had to grapple with the COVID-19 pandemic, a group of public health officials worked behind the scenes to solve a mysterious health…
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Five things every leader should do in a crisis: Advice from former Campbell CEO Doug Conant
05/11/2020Photo above: Doug Conant speaking at the virtual town hall. At a virtual town hall April 21, Doug Conant—CEO of ConantLeadership and a Partnership…
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Are you an agitated leader? Here are four tips to help you stay “CALM.”
04/20/2020When agitated leaders join a meeting, you can feel it instantly, even in a video conference. These leaders may offer a short, obligatory…
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Four tips to help you complete a self-assessment
03/27/2020As a result of the coronavirus pandemic, federal employees are facing unprecedented challenges, including adjusting to telework or alternative work schedules, while continuing…
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How to set up agency supervisors for success
02/13/2020In photo above: EIG results project group from left to right: Ivan Panov, Zoe Barber, Amanda Roberts, Joshua Jowers, John Spencer, David Nostrant, David Herman…