Publications

PARTNERSHIP FOR PUBLIC SERVICE STATEMENT ON THE OFFICE OF MANAGEMENT AND BUDGET’S NEWLY RELEASED DATA ON FEDERAL SERVICES

September 19, 2019

Publication Type: News Release

Tags: Customer Experience,Leadership Development

WASHINGTON – Partnership for Public Service Executive Vice President Meroe Park released the following statement applauding the Office of Management and Budget’s newly released data and information on 25 high-impact federal service providers. Whether working with veterans to access health care services or assisting students with financial aid to attend college, the federal government serves...

Download (122k) Read More
PARTNERSHIP FOR PUBLIC SERVICE STATEMENT ON THE PASSING OF BOARD MEMBER, EMMY AWARD-WINNING BROADCAST JOURNALIST AND BESTSELLING AUTHOR COKIE ROBERTS

September 17, 2019

Publication Type: News Release

WASHINGTON – Partnership for Public Service President and CEO Max Stier released the following statement following the passing of board member Cokie Roberts. “The entire Partnership for Public Service family joins millions around the world in mourning the loss of beloved author, political commentator and dear friend Cokie Roberts. Cokie joined the Partnership’s board of...

Download (128k) Read More
10 Steps to Fix Our Broken Government

September 13, 2019

As Americans, we have only one institution with the resources and the public mandate to address our nation’s most important and difficult challenges: the federal government. Its responsibilities include strengthening our national security, supporting the economy, maintaining the rule of law, protecting public health, responding to natural disasters and helping those in need

Download (60k) Read More
California’s Talent Gap: Recruiting and Hiring a New Generation of Federal Employees

September 12, 2019

Publication Type: Research and Publications

California’s Talent Gap: Recruiting and Hiring a New Generation of Federal Employees

California has the largest population of civilian federal workers outside of the Washington, D.C., region, with more than 150,000 civil servants working at federal agencies that have important and diverse missions. This issue brief provides an overview of federal entry-level talent needs in California, discusses recruiting and hiring challenges and offers strategies agencies can use...

Download (212k) Read More
PARTNERSHIP FOR PUBLIC SERVICE STATEMENT ON CONFIRMATION OF DALE CABANISS AS DIRECTOR OF THE OFFICE OF PERSONNEL MANAGEMENT

September 11, 2019

Publication Type: News Release

Publication Topic: Develop Strong Leaders,Inspire and Hire Mission-Critical Talent,Modernize Management Systems

FOR IMMEDIATE RELEASE: September 11, 2019                                          CONTACT: Onamé Thompson 202-775-9111 WASHINGTON – Partnership for Public Service President and CEO Max Stier released the following statement on the Senate confirmation of Dale Cabaniss as the director of the Office of Personnel Management:  “Our federal government faces many critical workforce challenges – from recruiting a new generation to serve to improving...

Download (98k) Read More
Looking Inward for Talent: Retraining Employees for Tomorrow’s Jobs

September 9, 2019

Publication Type: Research and Publications

Looking Inward for Talent: Retraining Employees for Tomorrow’s Jobs

As technology becomes more intertwined with government services and operations, we need a workforce that can use this new technology on a large scale. With other sectors competing for similar skills, hiring alone may not be able to fill the need for a highly skilled, tech-savvy workforce. The government will need to look towards its...

Download (383k) Read More
Colleagues as Customers: How Mission-Support Services Can Improve the Customer Experience

August 21, 2019

Publication Type: Research and Publications

Colleagues as Customers: How Mission-Support Services Can Improve the Customer Experience

Mission-support functions such as contracting, information technology and human resources are critical in government—service providers offer expertise that helps their agency serve the public and achieve their organization’s missions. How can providers improve the internal customer experience and foster better working relationships with their colleagues? In “Colleagues as Customers,” the Partnership for Public Service and...

Download (1m) Read More
Senate Passes Bipartisan Bill to Strengthen Transition Team Ethics Requirements

August 5, 2019

Publication Type: In the News

On Thursday the Senate passed a bipartisan bill that would clarify the duties of the General Services Administration during presidential changeovers as well as require presidential candidates to publicly release ethics plans for their transitions before the election. 

Government Executive
Agencies Need Tech-Savvy Feds to Address AI Challenges

August 25, 2019

Publication Type: In the News

Algorithmic bias, security and explainability are among the top issues the government must address as it hands over more responsibility to AI, according to a recent report.

Nextgov
Fed-up workers, repairs delayed, missed mortgage payments: Why the government shutdown never ended for some

July 27, 2019

Publication Type: In the News

On a cold morning last January, President Donald Trump declared at a hastily arranged news conference in the White House Rose Garden that a deal had been struck to end the longest government shutdown in U.S. history.

USA Today