Publications

California’s Talent Gap: Recruiting and Hiring a New Generation of Federal Employees

September 12, 2019

Publication Type: Research and Publications

California’s Talent Gap: Recruiting and Hiring a New Generation of Federal Employees

California has the largest population of civilian federal workers outside of the Washington, D.C., region, with more than 150,000 civil servants working at federal agencies that have important and diverse missions. This issue brief provides an overview of federal entry-level talent needs in California, discusses recruiting and hiring challenges and offers strategies agencies can use...

Looking Inward for Talent: Retraining Employees for Tomorrow’s Jobs

September 9, 2019

Publication Type: Research and Publications

Looking Inward for Talent: Retraining Employees for Tomorrow’s Jobs

As technology becomes more intertwined with government services and operations, we need a workforce that can use this new technology on a large scale. With other sectors competing for similar skills, hiring alone may not be able to fill the need for a highly skilled, tech-savvy workforce. The government will need to look towards its...

Colleagues as Customers: How Mission-Support Services Can Improve the Customer Experience

August 21, 2019

Publication Type: Research and Publications

Colleagues as Customers: How Mission-Support Services Can Improve the Customer Experience

Mission-support functions such as contracting, information technology and human resources are critical in government—service providers offer expertise that helps their agency serve the public and achieve their organization’s missions. How can providers improve the internal customer experience and foster better working relationships with their colleagues? In “Colleagues as Customers,” the Partnership for Public Service and...

Fed Figures 2019 – A Snapshot of the Federal Workforce

August 13, 2019

Publication Type: Research and Publications

The federal government employs about 2 million people who provide a wide array of critical services to the American public, from defending our national security to responding to natural disasters, caring for veterans and protecting public health and the environment. This data analysis is designed to shed light on several key characteristics of the federal...

More than Meets AI II: Building Trust, Managing Risk

July 24, 2019

Publication Type: Research and Publications

More than Meets AI II: Building Trust, Managing Risk

Artificial intelligence has more potential to improve how government works than any other recent technological innovation. However, adopting AI comes with challenges that can include bias, security, transparency, employee knowledge or federal acquisition and budget processes. It’s vital for federal agencies to build the public’s trust in AI as the government’s use of the technology...

Seize the Data: Using Evidence to Transform How Federal Agencies Do Business

June 26, 2019

Publication Type: Research and Publications

Seize the Data: Using Evidence to Transform How Federal Agencies Do Business

For our federal government to become more effective and efficient, leaders need to use data and evidence to inform their decision-making. Is your agency using data to its fullest extent? In “Seize the Data: Using Evidence to Transform How Federal Agencies Do Business,” the Partnership for Public Service and Grant Thornton explore strategies for agencies...

Beyond the Beltway: How Federal Leaders Can Engage Employees Working Across the Nation

June 12, 2019

Publication Type: Research and Publications

Publication Topic: Best Places to Work

Beyond the Beltway: How Federal Leaders Can Engage Employees Working Across the Nation

It’s a common misconception that most federal employees are in the Washington, D.C. metropolitan area. In reality, 85 percent of federal employees live and work outside the nation’s capital. With much of the responsibility for delivering on the missions of our government falling on employees working away from Washington, it’s critical that federal leaders master...

More Than Meets AI

February 27, 2019

Publication Type: Research and Publications

More Than Meets AI

The federal government must be ready for a boom in the use of artificial intelligence. How agencies incorporate AI into their work and manage the potential impact on the workforce has implications beyond the professional lives of federal employees. It affects all Americans and millions more outside our borders. AI is expected to revolutionize how...

Longest Federal Government Shutdown in History Created the Risk of a Federal Brain Drain

February 19, 2019

Publication Type: Research and Publications

 Like any organization, our government can only succeed and effectively serve the American public if it is able to recruit and retain high-quality talent. The recent 35-day shutdown poses a real risk to our government’s ability to do just that. In this issue brief, we use analyses from three major job and recruiting websites to...

100 Effects Of Shutdown On Government Services

February 6, 2019

Publication Type: Research and Publications

 The 35-day partial shutdown of our federal government, from Dec. 22, 2018 until Jan. 28, 2019, adversely affected 800,000 civil servants who were denied their paychecks, harmed our national security and economy, and resulted in diminished services to the public and the business community. The 100 news stories below provide a window into the harmful...