Publications

Transforming Human Resources: A Guide to Delivering the HR Services That Government Needs

March 11, 2021

Publication Type: Research and Publications

Human resources services play a critical, yet often underestimated, role in helping agencies achieve their goals. In this issue brief, the Partnership for Public Service and Deloitte Consulting examine how effective human resources services contribute to government’s success and offer several recommendations to help leaders transform federal HR.

Click here to view the report release event.

Opening Doors, Building Ladders: How Federal Agencies Can Hire and Retain Californians Who Do Not Have a Four-year Degree

February 23, 2021

Publication Type: Research and Publications

California has the highest number of federal employees outside the Washington, D.C. area, but agencies in the state still face challenges in attracting quality young talent. To address this issue, the Partnership and the James Irvine Foundation wrote a report examining how federal agencies in California can strengthen their talent pipelines by recruiting, hiring and...

Bright Spots: Federal Success Stories from the COVID-19 Pandemic

February 21, 2021

Publication Type: Research and Publications

Amid a global pandemic, federal agencies have continued to deliver critical services to the American public. For a deeper look at how our government has forged innovative solutions to address the COVID-19 crisis, read our “bright spots” case studies. Does your agency have a “bright spot” story? Share it with us here!

Bright Spots in the Federal Government’s Response to the COVID-19 Pandemic

February 21, 2021

Publication Type: Research and Publications

Amid an ongoing global pandemic, federal agencies have continued to deliver critical services to the American public. For a deeper look at how our government has forged innovative solutions to address the COVID-19 health crisis, read our “bright spots” resources. Does your agency have a “bright spot” story? Share it with us here!

Behind the Scenes: How Government Mission-Support Services Can Use a Customer Lens to Meet Big Challenges

February 17, 2021

Publication Type: Research and Publications

Mission-support services—such as human resources, information technology, financial management, procurement and facilities—provide federal agencies with the tools they need to meet pressing challenges, from ensuring the safety of medicines to assisting those affected by natural disasters.  But for government to deliver results, mission-support offices must understand and meet the complex and constantly evolving needs of...

Looking Ahead to a More Centrally Coordinated Federal Data Strategy

February 4, 2021

Publication Type: Research and Publications

 During the past several decades, ethically and effectively harnessing the power of data has become a growing priority for the federal government. The Foundations for Evidence-Based Policymaking Act of 2018 was approved by Congress with bipartisan support, empowering agencies to become more data-driven in decision-making and their operations. A strong focus on data in the...

State of Renewal: The Department of State Today, Tomorrow and Beyond

January 8, 2021

Publication Type: Research and Publications

The State Department advances the country’s diplomatic, national security and economic interests by leading America’s foreign policy, fostering relationships with international leaders, providing overseas assistance, advocating the values of American democracy around the globe, and delivering a broad range of services to U.S. citizens traveling and living abroad. The Partnership for Public Service examined the...

A Nudge in the Right Direction: How Understanding Human Behavior Can Lead to More Effective Government

December 13, 2020

Publication Type: Research and Publications

While the application of behavioral insights has tremendous potential to improve the work of government, the movement is still in early stages. To encourage more widespread use, the Partnership for Public Service and Grant Thornton hosted five workshops with federal employees between March and Sept. 2020 to examine how behavioral insights can improve agency processes,...

Bit by Bit: How governments used technology to move the mission forward during COVID-19

December 8, 2020

Publication Type: Research and Publications

The COVID-19 pandemic has affected every aspect of our lives, including the business of government. Facing unprecedented obstacles, many federal, state and local governments turned to technology to navigate the challenges. Technology has enabled government to perform previously in-person functions remotely, expand how it offers existing services to the public and address COVID-19 pandemic in...