Publications

The 2020-21 Presidential Transition: Lessons Learned and Recommendations

January 20, 2022

Publication Type: Research and Publications

Tags: Center for Presidential Transition,Congress,Federal Agencies,Presidential Transition,Senate,White House

The 2020-21 Presidential Transition: Lessons Learned and Recommendations

A new report by the Partnership and Boston Consulting Group looks back at the 2020-21 presidential transition and offers key recommendations to improve future transfers of power.

Joe Biden’s First Year in Office: Nominations and Confirmations

January 7, 2022

Publication Type: Research and Publications

Joe Biden’s First Year in Office: Nominations and Confirmations

The Partnership for Public Service’s Center for Presidential Transition has been tracking Senate-confirmed presidential appointments since late 2016. This year, we tracked and analyzed how President Joe Biden’s first year in office compares with the previous three presidents, examining his nominations and confirmations from Jan. 20, 2021, to Dec. 31, 2021. 

Government For the People: Designing for Equitable and Trusted Customer Experiences

November 16, 2021

Publication Type: Research and Publications

Publication Topic: Customer experience

Publication Tags: Customer Experience

Tags: Customer Experience

Government For the People: Designing for Equitable and Trusted Customer Experiences

The Partnership for Public Service’s annual report with Accenture Federal Services offers a comprehensive look at how customers experience some of the government’s key services. Explore this year’s customer experience profiles for insights into how government can better serve the diverse needs of our country.

Fed Figures: The Federal Workforce and the Trump Administration

December 21, 2021

Publication Type: Research and Publications

This analysis sheds light on our nation’s federal civilian workforce during the Trump administration. What changes occurred throughout the administration’s four years? Did past trends continue or change under President Donald Trump? The Partnership for Public Service analyzed federal workforce data to answer these and other questions.

Retracing Steps: Reflecting on Management Lessons in Public Health Data Infrastructure During COVID-19

October 6, 2021

Publication Type: Research and Publications

Publication Tags: Agencies,Data

Retracing Steps: Reflecting on Management Lessons in Public Health Data Infrastructure During COVID-19

The Partnership for Public Service shares case studies that highlight how public health teams adapted to respond to the pandemic. It explores management lessons on addressing public health data infrastructure challenges and developing strategies to strengthen equitable pandemic response.

Trading Places: The Benefits, Challenges and Potential of Federal Public-Private Talent Exchanges

September 27, 2021

Publication Type: Research and Publications

Publication Topic: Federal workforce

Trading Places: The Benefits, Challenges and Potential of Federal Public-Private Talent Exchanges

In a new report, the Partnership and EY offer agencies a set of best practices and strategies for maximizing the potential of federal public-private talent exchanges.

Better Together: How Integrating Enterprise Risk Management Can Strengthen Federal Cybersecurity

September 22, 2021

Publication Type: Research and Publications

Publication Topic: Cybersecurity

Tags: risk management

Better Together: How Integrating Enterprise Risk Management Can Strengthen Federal Cybersecurity

The Partnership for Public Service and Deloitte explore how agencies can use enterprise risk management, or ERM, to better assess, monitor and make decisions about cybersecurity risks. This issue brief shares six leading practices from agencies that have already started integrating ERM and cybersecurity functions, and it discusses how these practices can help ensure effective...

Leading with Experience: A Framework for Customer-Focused Leadership in Government

September 21, 2021

Publication Type: Research and Publications

Publication Topic: Customer experience,Federal workforce

Publication Tags: Customer Experience

Tags: Leadership,research reports

Leading with Experience: A Framework for Customer-Focused Leadership in Government

The Partnership for Public Service and Maximus Federal address how individual leaders can improve the federal customer experience and recommends government-wide actions agencies can take to create a culture of customer-focused leadership.

Pace of confirmations: How does Biden compare with previous presidents at the August recess?

December 21, 2021

Publication Type: Research and Publications

Publication Topic: Presidential Transition

Presidents are responsible for about 4,000 political appointments, about 1,200 of which require Senate confirmation. This paper includes a comparison of how President Joe Biden’s pace of appointments and confirmations compares with the previous three presidents at the August recess. For a detailed list of many key nominees and their statuses, see the Biden Political Appointee...

Meeting the Moment: Tips for Building Bold Strategic Plans and Turning Them into Results

September 8, 2021

Publication Type: Research and Publications

Publication Topic: Strategy

Publication Tags: Agencies

Meeting the Moment: Tips for Building Bold Strategic Plans and Turning Them into Results

This report presents the findings from workshops and supplemental interviews conducted by the Partnership for Public Service and Grant Thornton Public Sector to learn more about federal strategic planning teams. It highlights practical steps strategic planners can take to create plans and provides tips for turning those plans into results.