RELATED October 12, 2023 James-Christian Blockwood’s statement for the House Committee on Administration Subcommittee on Modernization, “Legislative Branch Advancement: GAO Modernization” August 16, 2023 Presidential Transitions are a Perilous Moment for National Security May 31, 2023 The State of Public Trust in Government 2023 Back to Reports A Prescription for Better Performance: Engaging Employees at VA Medical Centers March 21, 2019 How does employee engagement affect agency performance in the federal government? That’s what the Partnership for Public Service and Boston Consulting Group set out to understand in “A Prescription for Better Performance: Engaging Employees at VA Medical Centers.” We analyzed data over a three-year period from nearly 150 medical centers operated by the Department of Veterans Affairs, and found a strong correlation between employee engagement and higher patient satisfaction, better service and more talent retention. Download (335k)