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Protecting Democracy: Safeguarding the Civil Service
Protecting Democracy: Safeguarding the Civil Service
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June 11, 2024
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June 10, 2024
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Public Service Leadership Institute®
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Workforce
Understanding the latest executive orders impacting federal employees
The Partnership for Public Service launched a webinar series to address critical issues facing the civil service and answer frequently asked questions from federal employees as they navigate change.
Partnership for Public Service
February 4, 2025
Innovation and Technology
Google.org announces a $10 million grant to the Partnership for Public Service to launc...
The Partnership for Public Service is pleased to announce it has been awarded a $10 million grant from Goog...
Amanda Starling Gould
October 16, 2024
Recognition
An inside look at the ‘Oscars’ of government: Meet our 2024 Sammies winners
On Wednesday, Sept. 11, the Partnership or Public Service hosted the 23rd annual Samuel J. Heyman Service t...
Abraham Amaya
September 12, 2024
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Customer Experience
Improving customer engagement through federal AI
The Partnership for Public Service, in collaboration with Deloitte, convened federal customer experience an...
Bryon Casebolt
September 30, 2024
Recognition
A virtual series celebrated the exceptional accomplishments of our 2024 Sammies finalists
The Partnership for Public Service’s 2024 Samuel J. Heyman Service to America Medals®—often called the “Sam...
Kaitlin Wheeler
August 27, 2024
Customer Experience
Leadership and innovation in the customer experience: Lessons from our new roundtable
Recently, the Office of Management and Budget and the Partnership for Public Service conducted a survey to ...
Alexander Lopez-Perez
July 1, 2024
Partnership Insights
Why every federal employee should consider an Intergovernment Personnel Act detail
Since its enactment in 1983, the Intergovernmental Personnel Act has opened doors for federal employees to ...
Alexander Lopez-Perez
June 27, 2024
Congress
How Congress can help build a true ‘government for the people’
The American public relies on government services to meet many critical needs. However, our government too ...
Karen Evans, David Grant
April 26, 2022
Innovation and Technology
Why data matters: The case for evidence-based innovation
Data is essential to government. How agencies collect, interpret and share data informs how they make decis...
Emily Benson
December 10, 2021
Innovation and Technology
4 recommendations for building a customer-focused government
Efforts to improve the federal customer experience have made significant gains over the past few years. For...
November 22, 2021
Customer Experience
Four recommendations to improve the federal customer experience
The COVID-19 pandemic has challenged federal agencies to meet customer needs and deliver key services. “Gov...
Zainab Syed
November 19, 2020
Customer Experience
Three principles for improving the federal customer experience
This year, federal agencies across government faced a major challenge: meeting customer expectations while ...
Tanvi Hathiramani
October 30, 2020
Leadership and Collaboration
Why internal customer experience helps agencies deliver on their mission
Strong internal customer experience enables government employees to be successful. A bold statement? Not re...
September 21, 2020