Fixing Government: Judy Woodruff in Conversation with Max Stier
On Wednesday, September 2, 2020, the National Institute hosted its fourth virtual forum of the year. PBS NewsHour anchor and journalist Judy Woodruff interviewed Max Stier, the President of the Partnership for Public Service, about his two decades of bi-partisan efforts to improve the practice of government in America and the future prospects for making government more efficient and effective.
First 100 Days Checklist
In order to fulfill its promise, the government must do things differently. To meet America’s current and future needs, we must rebuild and revitalize our nation’s most important democratic institution. To that end, we propose that the next president and his administration focus on these actions in the first 100 days to begin laying the groundwork for renewing our federal government.
Survey on the Future of Government Service
The 2020 Survey on the Future of Government Service includes questions about federal employee hiring, performance, management and government reform. It is hoped that this survey will contribute to evidence-based decision making on the future of public service.
Government for the People: Serving the Public in a New World
Our second annual customer experience report provides in-depth data and insights on 11 key federal services, assesses the progress government has made since last year, and offers three service-delivery principles for advancing customer experience improvements in the pandemic and beyond.