These federal agencies are getting employee engagement and satisfaction right
More than 150 agency leaders, federal employees, congressional staff and private sector leaders attended the 2021 Best Places to Work in the Federal Government awards breakfast at the National Press Club in downtown Washington, D.C., to celebrate the top-ranked and most improved agencies.
COVID-19 Response finalist: Dr. Diana Bianchi
During Public Service Recognition Week 2022, the Partnership is spotlighting some finalists in each award category for this fall’s Samuel J. Heyman Service to America Medals® program. This post features Dr. Diana Bianchi, director at the Eunice Kennedy Shriver National Institute of Child Health and Human Development and a finalist for the COVID-19 Response Medal.
Breaking down the customer experience at the IRS
Ahead of the tax filing deadline, we looked back at our “Government for the People” report, in which we took a deep dive into how customers experienced IRS services in 2020 and 2021. In this blog post, we share highlights from our analysis, revealing a mixed bag of ongoing challenges and progress at the agency.
How a shift in data operations helped California better serve people during the pandemic
In 2016, the California Health and Human Services Agency began merging data from disparate programs on a single platform, using standard data categories and definitions. This shift enabled the agency to respond more effectively and efficiently when the COVID-19 pandemic hit.
How the Centers for Disease Control and Prevention overcame COVID-19 data challenges
When the COVID-19 pandemic first hit, the federal government struggled to collect accurate, comprehensive and timely disease data. To overcome this obstacle, a unit within the Centers for Disease Control and Prevention—the Situational Awareness team—worked around the clock to create more effective data collection processes that the CDC leadership and agency partners needed to make informed decisions.
6 recommendations to improve the federal government’s COVID-19 public health surveillance system
Health crises like COVID-19 require a strong public health surveillance system that enables leaders to collect, analyze and interpret critical data about the prevalence and spread of disease. In the recent “Retracing Steps” report, the Partnership offered several recommendations for federal leaders to improve their efforts in this area.
Happy 60th anniversary to the Federal Executive Boards
Since 1961, Federal Executive Boards have fostered key partnerships in government by providing a space for communication and coordination among federal agencies outside the Washington, D.C., area. As they mark their 60th anniversary, we are highlighting some recent ways in which the boards have helped federal workers better serve the public, particularly during the COVID-19 pandemic.
COVID-19 heroes and leaders: Stories told through our podcast
Several federal employees who led our nation’s response to the COVID-19 pandemic were featured on two recent episodes of the Partnership’s new podcast, “Profiles in Public Service.” Learn about two doctors at the National Institutes of Health who improved participation in COVID-19 treatment and vaccine testing in underserved communities and a State Department employee who repatriated Americans stranded abroad when the pandemic hit.
The Department of Homeland Security’s Best Places to Work in the Federal Government® scores: The story behind the numbers
Angela Bailey, chief human capital officer at the Department of Homeland Security, takes a closer look at the agency’s 2020 Best Places to Work in the Federal Government scores. Bailey highlights DHS’ efforts to prioritize employee engagement, during recent crises like the COVID-19 pandemic and the 2019 government shutdown.