The Partnership and Guidehouse held an event on Oct. 26, 2022, to release a new report, Building a Data Foundation: The Role of Data and Evidence in Advancing the President’s Management Agenda. Coming one year after the release of the PMA vision, the event featured a keynote from Cristin Dorgelo, senior advisor for management at the Office of Management and Budget, on making the PMA vision a reality.
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The Partnership for Public Service released an in-depth profile of customer experience and satisfaction with the TSA. The analysis also took a look at how TSA has attempted to improve equitable service delivery to its customers.
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In 2021, Generation Z had fewer Black federal employees than the average for all age groups, and those employees saw higher rates of attrition than their Gen Z counterparts of other races. Understanding federal workforce trends through the lens of generational groups can be helpful both for recruitment and to evaluate where and why important talent is leaving so that leaders can create solutions to prevent the turnover.
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The Partnership released an in-depth analysis of customers’ experiences with FEMA’s Individual Assistance programs, focusing on the challenges the agency has tried to overcome to improve access and design more equitable disaster relief services for those who need them most.
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While a majority of the public in the U.S. is distrustful of the federal government, their view is much more favorable regarding our nation’s civil servants, the people working behind-the-scenes to carry out a wide array of federal programs and policies.
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