How agencies can open doors for job seekers without a four-year degree
Our federal government would benefit from hiring job seekers without four-year degrees, an often overlooked talent pool. In a recent report, we outline the barriers that prevent individuals without four-year degrees from attaining federal work and offer recommendations to address them.
The most effective strategies for surge hiring
In “Rapid Reinforcements: Strategies for Federal Surge Hiring,” the Partnership examined federal surge hiring in response to the COVID-19 pandemic and outlined three strategies that agencies can implement to improve the process. Now, a new template can help hiring teams develop a strategic recruitment plan for surge hiring at their agencies.
How a new focus on customer experience helped the Bureau of the Fiscal Service adapt to the pandemic
Beginning in 2018, Bureau of the Fiscal Service leaders started investing in new technologies and streamlining internal decision-making processes to better meet the needs of other agencies and the public. This customer-focused modernization effort laid the groundwork for the bureau to provide crucial support services during the COVID-19 pandemic.
How mission-support leaders can improve the internal customer experience
To help federal agencies work more effectively, mission-support leaders need to understand how employees experience mission-support services. In this post, we offer five recommendations for mission-support leaders to make their services more customer-focused.
Trust is the foundation for transforming federal HR
Federal human resources have suffered from decades of underinvestment and a lack of attention from senior officials. Our “Transforming Human Resources” report explores why trust is the key ingredient to help agencies overcome these challenges and improve federal HR.
White House launches artificial intelligence information portal
Passed this year, the National Artificial Intelligence Initiative Act aims to connect and coordinate federal agencies’ AI work to ensure the United States remains a leader in using this groundbreaking technology. We look back at the Partnership’s research reports on AI in federal, state and local governments to examine how public servants can better use AI in their work.
The benefits of hiring talent without a four-year degree for federal jobs
To better attract and hire diverse talent, federal agencies should recruit candidates without four-year degrees for positions that don’t require one. This practice could benefit hiring managers, job seekers and federal agencies around the country by increasing representation and expanding access to high-quality talent.
How the Transportation Security Administration’s mission-support offices used a customer focus to adapt to the pandemic
The Transportation Security Administration was well-positioned to adapt its work when the coronavirus pandemic hit because the department’s mission-support headquarters had previously developed open communication with agents in the field, facilitating effective solutions to new work challenges.
Building resilience by keeping your W.I.T.S.—workforce, innovation, technology and security— about you
The coronavirus pandemic presented an opportunity to rethink how agencies work and deliver services and build a more resilient government. Our new report examines government’s response to the pandemic and offers recommendations for building resilience to future crises.
Researchers apply AI to medical imaging to learn about COVID-19
In August 2020, the National Institute of Biomedical Imaging and Bioengineering announced a new AI initiative, the Medical Imaging and Data Resource Center. The center created a collaborative community that applies AI to medical imaging to contribute to the fight against the coronavirus pandemic.