The benefits of hiring talent without a four-year degree for federal jobs
To better attract and hire diverse talent, federal agencies should recruit candidates without four-year degrees for positions that don’t require one. This practice could benefit hiring managers, job seekers and federal agencies around the country by increasing representation and expanding access to high-quality talent.
How the Transportation Security Administration’s mission-support offices used a customer focus to adapt to the pandemic
The Transportation Security Administration was well-positioned to adapt its work when the coronavirus pandemic hit because the department’s mission-support headquarters had previously developed open communication with agents in the field, facilitating effective solutions to new work challenges.
Building resilience by keeping your W.I.T.S.—workforce, innovation, technology and security— about you
The coronavirus pandemic presented an opportunity to rethink how agencies work and deliver services and build a more resilient government. Our new report examines government’s response to the pandemic and offers recommendations for building resilience to future crises.
Researchers apply AI to medical imaging to learn about COVID-19
In August 2020, the National Institute of Biomedical Imaging and Bioengineering announced a new AI initiative, the Medical Imaging and Data Resource Center. The center created a collaborative community that applies AI to medical imaging to contribute to the fight against the coronavirus pandemic.
How the Department of Veterans Affairs used technology to deliver better services during the COVID-19 pandemic
During the early stages of the pandemic, traffic to VA call centers drastically increased as veterans sought critical healthcare information. The VA created a new chatbot to reduce call wait times for customers and provide them with more support and up-to-date medical information.
Three lessons governments learned using technology during COVID-19
Federal, state and local government used technology to continue delivering services during the coronavirus pandemic. At a report release event for “Bit by Bit: How Governments Used Technology to Move the Mission Forward During COVID-19,” federal and nonprofit technology specialists highlighted three lessons government has learned about using technology to deliver results during the pandemic.
America’s oldest cultural institution goes digital
The COVID-19 pandemic forced the Library of Congress, the largest library in the world, to go digital. To complement the Partnership’s Bit by Bit report on government technology, we examined how the library’s digital systems operate internally and serve the public.
How one federal agency has developed a new pipeline for entry-level talent
The Federal Deposit Insurance Corporation hires about 200 entry-level bank examiners each year. To meet this hiring need, the FDIC uses two key recruiting initiatives: the Pathways Programs and agency hiring events.
An analytics tool helps the Department of Homeland Security recruit talent
In early 2020, DHS launched a new data analytics tool to recruit and hire new personnel more effectively. The tool includes a master calendar that enables the organization and its components to track their recruitment activities and successes in real time.
How to use a proven FBI model to keep mission-critical positions filled
When a federal employee leaves a job, it can take months to fill the vacant position. To minimize how long positions remain unfilled, the FBI created an attrition model that helps the bureau understand when it should start recruiting new talent and how many offers it needs to ensure it remains fully staffed.