We the Partnership

Four recommendations to improve the federal customer experience

“Government for the People,” a recent report by the Partnership in collaboration with Accenture, offers tips for agency officials to improve the customer experience both during and after the pandemic. Read the four government-wide strategies that agency officials can implement to further improve services.

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Bringing the Partnership to the West Coast

Introducing Partnership West, an extension of the Partnership’s operations to the West Coast, starting in California— home to more than 150,000 civil servants and the largest regional population of federal workers outside our nation’s capital.

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Using artificial intelligence when disaster strikes

Federal, state and local governments can use artificial intelligence in all phases of disaster resilience, according to the “Into the Storm” issue brief published by the Partnership and Microsoft. At a release event for the report, experts discussed the basic principles disaster resilience officials should keep in mind when considering the use of AI.

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