Implementing the President’s Management Agenda The Partnership and Guidehouse held an event on Oct. 26, 2022, to release a new report, Building a Data Foundation: The Role of Data and Evidence in Advancing the President’s Management Agenda. Coming one year after the release of the PMA vision, the event featured a keynote from Cristin Dorgelo, senior advisor for management at the Office of Management and Budget, on making the PMA vision a reality. Read More
How the Transportation Security Administration delivers equitable customer experience The Partnership for Public Service released an in-depth profile of customer experience and satisfaction with the TSA. The analysis also took a look at how TSA has attempted to improve equitable service delivery to its customers. Read More
Gen Z has fewer Black federal employees than other generational groups In 2021, Generation Z had fewer Black federal employees than the average for all age groups, and those employees saw higher rates of attrition than their Gen Z counterparts of other races. Understanding federal workforce trends through the lens of generational groups can be helpful both for recruitment and to evaluate where and why important talent is leaving so that leaders can create solutions to prevent the turnover. Read More
How the Federal Emergency Management Agency has worked to provide more equitable disaster relief The Partnership released an in-depth analysis of customers’ experiences with FEMA’s Individual Assistance programs, focusing on the challenges the agency has tried to overcome to improve access and design more equitable disaster relief services for those who need them most. Read More
The public’s support of public servants While a majority of the public in the U.S. is distrustful of the federal government, their view is much more favorable regarding our nation’s civil servants, the people working behind-the-scenes to carry out a wide array of federal programs and policies. Read More
Data and digital workforces: Agencies assess where they stand The Partnership and Boston Consulting Group launched the Federal Data and Digital Maturity Index survey that asked federal employees across six agencies to measure their data and digital performance. In this blog post, we take a deep dive into the survey’s section on human capital, a set of questions that evaluates how agencies recruit, hire, develop, engage and retain their data and digital workforces. Read More
Foresight is 20/20: Challenges and opportunities in Congress’ future “Foresight is 20/20: Challenges and Opportunities in Congress’ Future,” aims to help Congress think about the future in a more proactive way, maximize its strengths and build resilience by focusing on key trends in political polarization, technology literacy and access, and demographic changes. Read More
3 ways the Partnership has been working to build trust in government While trust in government is low, there are ways to improve the relationship between Americans and their government. The Partnership works to do so by sharing stories that remind people of the essential services government provides, implementing reforms that enhance leadership and increasing accessibility. Read More