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Connecting the dots between the customer experience and trust in government
07/31/2023Recent polling by the Partnership for Public Service shows that positive experiences with federal services may help drive trust in government but that negative…
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The people have spoken: Announcing the winner of our 2023 People's Choice Award
07/26/2023On July 20, the Partnership for Public Service announced that, after weeks of voting, Megan Meacham, Allison Hutchings, Sarah O’Donnell…
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Redesigning the customer experience at the Social Security Administration
07/17/2023Almost every American will interact with the Social Security Administration at some point in their lives—from receiving a Social Security number at birth to…
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#IServeBecause: Stories that inspire
07/07/2023Recently, the Partnership launched Five Stories of Public Service, a newsletter that shares inspiring examples of all our government does to make our lives…
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Meet the top 6 finalists for the 2023 Service to America Medals® People's Choice Award
06/21/2023We recently announced the top six finalists still in the running to receive this year’s Service to America Medals®…
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A year of impact at the Public Service Leadership Institute
06/14/2023One year ago, we launched the Public Service Leadership Institute, the preeminent place for public service leadership perspectives, programs and…
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4 ways the federal workforce can expand its reach in local communities
06/07/2023This past year, the Partnership ran a program called Putting Communities First to support federal employees—28 in total working across 12 agencies and subcomponents—who…
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Public perceptions of civil servants: A breakdown based on political affiliation and age
05/30/2023To gain a better understanding of the public’s views of government and civil servants, we conducted two nationally representative surveys—one in 2021 that became…
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A debt limit breach and a government shutdown: Different crises but a terrible way to do business
05/25/2023This month, the federal government’s borrowing power is nearing its limit, requiring policy leaders to debate how to avoid the dire situation of not…
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Stop playing it safe and pitch your ideas
05/23/2023We need more change agents in government—people who feel empowered to make suggestions, pitch ideas and push for change. Leaders often encourage innovation, but…