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Empowering front-line staff with trauma-informed care at the Department of Housing and Urban Development
08/09/2023The COVID-19 pandemic strained many government service providers with an increase of Americans in crisis seeking out services needed to provide for themselves and…
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20 years of SAGE advice
08/08/2023On July 27, the Partnership for Public Service celebrated the 20th anniversary of the Strategic Advisors to Government Executives network,…
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You don't need a top title to be a leader. Here are 4 ways to build influence.
08/08/2023Strong leaders do not always have high-level titles. In fact, some of our most historic leaders—from Malala Yousafzai and Edward Verne Roberts to Harriet…
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That's a bright idea: Engaging employees and customers at the Department of Labor
08/02/2023Improving the experiences of federal employees can lead to better experiences for federal customers, according to “The good government connection:…
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Connecting the dots between the customer experience and trust in government
07/31/2023Recent polling by the Partnership for Public Service shows that positive experiences with federal services may help drive trust in government but that negative…
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The people have spoken: Announcing the winner of our 2023 People's Choice Award
07/26/2023On July 20, the Partnership for Public Service announced that, after weeks of voting, Megan Meacham, Allison Hutchings, Sarah O’Donnell…
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Redesigning the customer experience at the Social Security Administration
07/17/2023Almost every American will interact with the Social Security Administration at some point in their lives—from receiving a Social Security number at birth to…
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#IServeBecause: Stories that inspire
07/07/2023Recently, the Partnership launched Five Stories of Public Service, a newsletter that shares inspiring examples of all our government does to make our lives…
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Meet the top 6 finalists for the 2023 Service to America Medals® People's Choice Award
06/21/2023We recently announced the top six finalists still in the running to receive this year’s Service to America Medals®…
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A year of impact at the Public Service Leadership Institute
06/14/2023One year ago, we launched the Public Service Leadership Institute, the preeminent place for public service leadership perspectives, programs and…