Resource Library

Transforming Federal Acquisition

Reports

Max Stier Testimony to the House Committee on Oversight and Government Reform

Congressional Testimony and Policy Comments

Beating the Tax Rush: Providing Critical Information Early Improves the IRS Customer Experience

Reports

Preparing for the Federal Workforce of the Future

Reports

Getting to the Heart of the Matter: Engaging Employees to Improve the Work Experience

Reports

Leading Change: Seven Strategies for Effective Government Transformation

Reports

The Future Has Begun: Using Artificial Intelligence to Transform Government

Reports

The Forward-Looking Inspector General

Reports

A Blueprint for Leading Lasting Technology Reforms in Government

Reports

Beyond the Basics: Leading Practices for Improving Customer Experience in Government

Reports