Artificial intelligence has more potential to improve how government works than any other recent technological innovation. However, adopting AI comes with challenges that can include bias, security, transparency, employee knowledge or federal acquisition and budget processes.

It’s vital for federal agencies to build the public’s trust in AI as the government’s use of the technology increases. In “More Than Meets AI Part II: Building Trust, Managing Risk,” the Partnership for Public Service and the IBM Center for The Business of Government offer insights for federal agencies to help them incorporate AI into their organization’s operations responsibly and transparently.

This white paper is the second in a series, following the February 2019 release of “More Than Meets AI: Assessing the Impact of Artificial Intelligence on the Work of Government.”