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Federal employees share why public service is important to them
04/02/2021During last year’s Public Service Recognition Week, we asked federal employees to share their stories about working in government. More than 130 public servants from…
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Four lessons that shaped my path to the Senior Executive Service
03/31/2021Leaders must take responsibility for people, money and things—how they do it makes all the difference and distinguishes between less-than-great and great public servants. I…
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How the Transportation Security Administration’s mission-support offices used a customer focus to adapt to the pandemic
03/26/2021The Transportation Security Administration adapted to continue working during the coronavirus pandemic, despite the logistical challenges of a workforce spread across hundreds of airports. This…
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Building resilience by keeping your W.I.T.S.—workforce, innovation, technology and security— about you
03/25/2021The COVID-19 pandemic has upended normal government operations. But it has also presented opportunities to build a more resilient government, and rethink how agencies work…
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The leadership role of the Cabinet secretary and deputy secretary
03/18/2021Cabinet secretaries and deputy secretaries play a key role in supporting the policy and legislative agenda of a new administration. Cabinet secretaries advise the president on agency matters, oversee policy and serve as the public face of an agency. Deputy secretaries lead…
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Impressions from 15 years in public service
03/11/2021Without question, I feel grateful and privileged to have worked as a civil servant. My career path included serving in three of the largest executive branch agencies—the departments…
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Addressing the critical need for transformative federal mission support leaders
03/08/2021On the first day of the Mission Support Leadership Program I ask participants to get comfortable with being uncomfortable. “It established an atmosphere welcoming…
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How the Small Business Administration successfully launched a hiring surge during the COVID-19 pandemic
03/05/2021The Small Business Administration more than doubled its number of employees in 2020. The need for this hiring surge arose when the agency was tasked with administering the $350 billion Paycheck Protection…
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Managing communications amid new leadership
03/04/2021The Partnership for Public Service hosted three virtual discussions on how federal communications teams can help agencies transition to new leadership. The event featured three…
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President Biden’s Cabinet and Cabinet-level appointments: The first 35 days
02/26/2021Presidents face immense challenges upon assuming office. They must learn to oversee a budget of over $5 trillion; manage more than 4 million executive branch employees; get up to speed on more than 100 agencies; make more than 4,000 political appointments (more than 1,200 of which require Senate confirmation); and carry out an…