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Strategic planning during uncertain times
11/02/2020This year has made a mockery of every “Vision 2020” plan written in the last two decades. But if we’re honest with ourselves, this…
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Three principles for improving the federal customer experience
10/30/2020This year, federal agencies across government faced a major challenge: meeting customer expectations while navigating the COVID-19 pandemic. Some agencies quickly met this challenge…
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How one public-private partnership is closing the cybersecurity talent gap
10/29/2020The Partnership for Public Service recently launched the Cybersecurity Talent Initiative to address an emerging crisis in our country: the…
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How to build a results-oriented culture
10/28/2020I recently heard that an executive at a financially struggling organization issued staff bonuses based on effort, not results. Initially, I was puzzled. Then…
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The Sammies Series: Q&A with BCG and finalist Claire Parkinson
10/26/2020Through four decades at NASA, Claire Parkinson conducted cutting-edge scientific research documenting changes in the ice covers in the Arctic and Antarctic oceans and…
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The benefits of taking a more structured approach to networking
10/19/2020If you were asked about your network, would you be able to describe it? Could you define the role each person in your network plays? For most of us, these are difficult questions because…
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Microsoft CEO Satya Nadella on why strong partnerships matter
10/16/2020At the 19th annual Samuel J. Heyman Service to America Medals awards program on Oct. 5, Microsoft CEO Satya Nadella…
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Dr. Anthony Fauci is our Federal Employee of the Year
10/15/2020One of the world’s leading infectious disease experts, Dr. Anthony Fauci, was named Federal Employee of the Year at the…
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The Sammies Series: Q&A with MITRE and finalist David Gray
10/14/2020For decades, American aviation relied on ground-based radar systems to track aircraft in the sky. On Jan. 1, 2020, more than 100,000 commercial and…
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Inspiring stories from this year's Service to America Medal awards
10/08/2020In a new twist on our annual Samuel J. Heyman Service to America Medals awards, or “Sammies,” the program went…