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Leading change in uncertain times
11/23/2020The saying “change is the only constant in life” is especially true for federal employees. As we approach the end of 2020, the federal…
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Four recommendations to improve the federal customer experience
11/19/2020The COVID-19 pandemic has challenged federal agencies to meet customer needs and deliver key services. “Government for the People,” a…
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Interested in a government career? Here’s advice from federal employees.
11/18/2020Although the federal government has more than 2 million employees, more people are needed to address our most pressing challenges. National crises like the…
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The Sammies Series: Q&A with Citi and the multi-agency team that led an international criminal investigation
11/16/2020Bitcoin is a cryptocurrency whose value has swelled from a fraction of a cent to thousands of dollars in roughly a decade. But Bitcoin…
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Nine strategies to help you evolve your talent pipeline
11/13/2020The federal government has difficulty attracting the talent it needs. The applicant experience is plagued by confusing job announcements, a USAJOBS platform that’s difficult…
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Honoring Ronnie F. Heyman: Co-Founder of the Partnership for Public Service
11/12/2020In photo above: Ronnie Heyman, left, speaking at the 2018 Service to America Medals gala with Dr. Marshalyn Yeargin-Allsopp, right, the 2018 Paul A.
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Military veterans possess five unique attributes. A former Navy service member breaks them down.
11/10/2020Military service offers important benefits to the men and women who serve our country. During my eight years as a Navy Reserve intelligence officer,…
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The Sammies Series: Q&A with Booz Allen Hamilton’s Cedric Sims and civil rights lawyer Jon Michael Seward
11/09/2020In his nearly 30 years at the Department of Justice, Jon Michael Seward has successfully brought lawsuits against banks to ensure that tens of…
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Strategic planning during uncertain times
11/02/2020This year has made a mockery of every “Vision 2020” plan written in the last two decades. But if we’re honest with ourselves, this…
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Three principles for improving the federal customer experience
10/30/2020This year, federal agencies across government faced a major challenge: meeting customer expectations while navigating the COVID-19 pandemic. Some agencies quickly met this challenge…