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The federal government faced down pandemic challenges, delivering “bright spots” during a dark time
02/22/2021The COVID-19 pandemic has affected the country in unprecedented ways, upending traditional ways of working, living and governing. We’ve suffered incalculable losses, as the…
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A new tool to help HR teams improve federal hiring
02/17/2021Federal agencies need top talent to achieve their missions, but highly qualified candidates often struggle to make it through the hiring process. A…
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Researchers apply AI to medical imaging to learn about COVID-19
02/12/2021When COVID-19 began spreading across the world, scientists and doctors had to analyze a flood of new information about the unknown virus. The rapid…
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How a new Partnership program helped one federal employee improve engagement at her agency
02/01/2021In 2020, the Partnership launched the Engagement Coordinator Collective, an eight-month program during which participants develop, design, execute and sustain…
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Let’s talk about the elephant in the room: failure
01/26/2021When I interviewed for my position at the Partnership for Public Service, I was asked to describe a time I failed and what I learned from it. I answered the question easily because I’ve failed a lot.
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How the Department of Veterans Affairs delivered better services during the pandemic
01/21/2021The COVID-19 pandemic has challenged agencies to deliver key services to their customers. As traffic to Department of Veterans Affairs’ call centers drastically increased…
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Capitol Hill staff members serve our country and need our support
01/15/2021A wall in my home displays mementos from my time working on Capitol Hill and on the White House staff. They are souvenirs familiar…
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The Sammies Series: Q&A with the Robertson Foundation for Government and a State Department lawyer leading the fight against global human rights abuses
01/11/2021Monica Ager Jacobsen, an attorney adviser in the State Department’s Office of the Legal Adviser, played a crucial behind-the-scenes role in shaping laws and…
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A time to heal and embark on a peaceful, effective transfer of presidential power
01/08/2021In the aftershock of the insurrection at the U.S. Capitol on Wednesday, I wanted to share my reflections as our country continues to collectively…
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Three lessons governments learned using technology during COVID-19
01/06/2021According to a recently published report by the Partnership and Microsoft, technology—from videoconferencing to artificial intelligence—has…