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Researchers apply AI to medical imaging to learn about COVID-19
02/12/2021When COVID-19 began spreading across the world, scientists and doctors had to analyze a flood of new information about the unknown virus. The rapid…
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How a new Partnership program helped one federal employee improve engagement at her agency
02/01/2021In 2020, the Partnership launched the Engagement Coordinator Collective, an eight-month program during which participants develop, design, execute and sustain…
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Let’s talk about the elephant in the room: failure
01/26/2021When I interviewed for my position at the Partnership for Public Service, I was asked to describe a time I failed and what I learned from it. I answered the question easily because I’ve failed a lot.
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How the Department of Veterans Affairs delivered better services during the pandemic
01/21/2021The COVID-19 pandemic has challenged agencies to deliver key services to their customers. As traffic to Department of Veterans Affairs’ call centers drastically increased…
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Capitol Hill staff members serve our country and need our support
01/15/2021A wall in my home displays mementos from my time working on Capitol Hill and on the White House staff. They are souvenirs familiar…
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The Sammies Series: Q&A with the Robertson Foundation for Government and a State Department lawyer leading the fight against global human rights abuses
01/11/2021Monica Ager Jacobsen, an attorney adviser in the State Department’s Office of the Legal Adviser, played a crucial behind-the-scenes role in shaping laws and…
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A time to heal and embark on a peaceful, effective transfer of presidential power
01/08/2021In the aftershock of the insurrection at the U.S. Capitol on Wednesday, I wanted to share my reflections as our country continues to collectively…
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Three lessons governments learned using technology during COVID-19
01/06/2021According to a recently published report by the Partnership and Microsoft, technology—from videoconferencing to artificial intelligence—has…
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America’s oldest cultural institution goes digital
01/05/2021With more than 170 million items and more than a million visitors per year, the Library of Congress is the largest library in the…
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How you can use a ship battle from Pirates of the Caribbean as a metaphor for leadership training
01/04/2021Government agencies don’t determine success based on how many widgets they produce, but rather on how quickly and effectively they can make decisions on how best to provide services and…